74%
Tickets auto-resolved
LiveAI BotWebAPI
AI Support Automation
Trained on 40K historical tickets and knowledge base. Escalates edge cases with structured context directly into Slack.
Impact
+18 pts
CSAT impact
Stack
Technologies
TypeScriptSupabaseOpenAISlack API
Delivery notes
We mapped intents, deployed retrieval pipelines and shipped a review UI so managers can audit every answer before it becomes autonomous.